Customer Service Representative - Insurance

Auto Club Enterprises

San Antonio, TX, US
$23.00 – $25.00ph; bilingual fluency: + $1.00ph; b...
Fully remote
Answering inbound calls
Resolving member issues
Navigating multiple systems
AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team

Job Summary

  • AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team.
  • Answer inbound calls and assist members with questions related to AAA memberships, delivering personalized, proactive solutions and recommending valuable products and services.
  • Comprehensive benefits package includes health coverage, 401(K) with company match, pension, tuition assistance, and paid parental leave.

Matching Summary

AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team.

Salary

$23.00 – $25.00/hour; Bilingual Fluency: +$1.00/hour; Benefits: Comprehensive Package

Skills & Requirements

Must-have

  • Answering inbound calls
  • Resolving member issues
  • Navigating multiple systems
  • Fast-paced environment
  • Dedicated quiet workspace
  • Ethernet internet connection

Nice-to-have

  • Friendly problem-solving mindset
  • Positive can-do attitude
  • Spanish fluency is a plus
  • Member-focused environment

Key Requirements

  • Prior customer service experience
  • Recent call center experience preferred
  • Excellent communication skills
  • Ability to multitask
  • High school diploma or GED
  • Pass background check and drug screening
  • Reside within 80 miles of San Antonio, TX

Work Rights

Not specified

Tailored Resume

Cover Letter