Customer Service Representative

EML

Parramatta, AU
Fully remote
Inbound and outbound calls
Claim administration duties
Microsoft office suite proficiency
As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life

Job Summary

  • As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.
  • Your role will consist of inbound and outbound calls with external stakeholder and claim administration duties.
  • EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture, flexibility to work from home, and comprehensive learning and development opportunities.

Matching Summary

As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.

Skills & Requirements

Must-have

  • Inbound and outbound calls
  • Claim administration duties
  • Microsoft Office Suite proficiency
  • Empathy and passion for customer service
  • Solution focused mindset

Nice-to-have

  • Learning and growth within business
  • Embrace change with confidence
  • Multi-system environment comfort
  • Handling and overcoming challenges

Key Requirements

  • Work authorization for Australia

Work Rights

Not specified

Tailored Resume

Cover Letter