After Sales Specialist

chatelain.ch

After sales support and advice
Product diagnosis and authentication
Cass system updates
This position is responsible to deliver the brand image through providing ultimate standard of after sales support and advice to our staff and clients in the boutique

Job Summary

  • This position is responsible to deliver the brand image through providing ultimate standard of after sales support and advice to our staff and clients in the boutique.
  • Partner with Boutique Management to help Fashion Advisors enhance the After-Sales client experience.
  • The chance to join a world-renowned luxury brand known for its heritage and innovation.

Matching Summary

This position is responsible to deliver the brand image through providing ultimate standard of after sales support and advice to our staff and clients in the boutique.

Skills & Requirements

Must-have

  • After sales support and advice
  • Product diagnosis and authentication
  • CASS system updates
  • Repair and care stock maintenance
  • Client communication and updates

Nice-to-have

  • Team-oriented and client-focused
  • Positive after sales mindset
  • Enhance client experience
  • Build loyalty and confidence

Key Requirements

  • At least 3 years' experience
  • Experience from luxury business
  • Strong computer skills
  • Excellent communication in Thai and English
  • Able to work boutique hours

Work Rights

Not specified

Tailored Resume

Cover Letter