Senior B2b Collections Associate – Hybrid

Worldpay Inc

Cincinnati, Ohio, United States
Hybrid (3 days in office)
Minimum 2 years call center experience
High school diploma or ged required
Experience managing delinquent customer accounts
Worldpay Inc. is seeking a Senior B2B Collections Associate for a hybrid position in Cincinnati, Ohio. The role involves managing delinquent customer accounts and delivering excellent customer service while adhering to company guidelines

Job Summary

  • The role involves utilizing customer service skills to effectively manage and resolve delinquent customer accounts through various means including skip-tracing and phone contact.
  • Associates operate within departmental, investor, and legal guidelines to help achieve key company objectives in the payments processing industry.
  • This is a hybrid position requiring three days in the office at the Cincinnati location.

Matching Summary

Match Score: 85

Worldpay Inc. is seeking a Senior B2B Collections Associate for a hybrid position in Cincinnati, Ohio. The role involves managing delinquent customer accounts and delivering excellent customer service while adhering to company guidelines.

Skills & Requirements

Must-have

  • Minimum 2 years call center experience
  • High school diploma or GED required
  • Experience managing delinquent customer accounts

Nice-to-have

  • Business-to-business (B2B) collections experience
  • Proficiency with Salesforce and billing software
  • Strong verbal and written communication skills

Key Requirements

  • 2+ years of call center experience
  • High school diploma or GED
  • Prior collections experience preferred

Work Rights

Not specified

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