Ejecutivo De Servicio Al Cliente

Grupo Jumex

CMD, Mexico
Manage export channel orders
Coordinate with transport and commercial
Ensure service level commitment
Manage export channel orders and clients according to the process, maintaining constant communication and coordination with transport, operations, and commercial teams to ensure the service level committed to the client is met

Job Summary

  • Manage export channel orders and clients according to the process, maintaining constant communication and coordination with transport, operations, and commercial teams to ensure the service level committed to the client is met.
  • Ensure each order is treated according to the service offering for TOP clients, verify inventory availability, and manage missing products with planning.
  • Offer a fixed shift plus PSL (Prestaciones Superiores de Ley).

Matching Summary

Manage export channel orders and clients according to the process, maintaining constant communication and coordination with transport, operations, and commercial teams to ensure the service level committed to the client is met.

Skills & Requirements

Must-have

  • Manage export channel orders
  • Coordinate with transport and commercial
  • Ensure service level commitment
  • Verify inventory availability
  • Track order delivery status

Nice-to-have

  • Share the best of our fruits
  • Value and protect human dignity
  • Foster diversity and inclusion

Key Requirements

  • Supervise Account Executive Assistant

Work Rights

Not specified

Tailored Resume

Cover Letter