Associate Help Desk Technician - All Shifts Available - Active Top Secret Required

General Dynamics IT (GDIT)

Washington, District of Columbia, United States
Base: $26.44 - $35.78; bonus/equity: not specified...
Fully remote
Provide world-class it support
First point of contact for government client
Troubleshoot hardware and software issues
As a Help Desk Technician, you are the foundation of our overall approach to executive IT support

Job Summary

  • As a Help Desk Technician, you are the foundation of our overall approach to executive IT support.
  • In this role, you are the foundation of our overall approach to executive IT support.
  • Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.

Matching Summary

As a Help Desk Technician, you are the foundation of our overall approach to executive IT support.

Salary

Base: $26.44 - $35.78; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), paid time off

Skills & Requirements

Must-have

  • Provide world-class IT support
  • First point of contact for government client
  • Troubleshoot hardware and software issues
  • Support Microsoft Office 365 and Active Directory
  • Onsite installation and repair

Nice-to-have

  • Professionalism and initiative
  • Fast-paced environment
  • Extensive training options
  • Collaborative and adaptable

Key Requirements

  • Active Top Secret clearance
  • 4+ years of related experience
  • Bachelors' Degree in IT or related discipline
  • CompTIA Security+ required within 6 months
  • Top Secret/SCI Eligibility

Work Rights

US Citizenship Required

Tailored Resume

Cover Letter