Library Access Services Specialist

University of Richmond

Richmond, VA, US
Pyy grade 4; hiring range $18.34 to $24.30 ph; not...
Variable schedule sunday through saturday, between 6:30 am - 12:00 am
Supervise up to 30 student employees
Troubleshoot library technology and equipment
Manage cash receipts and financial transactions
The University of Richmond is seeking a Library Access Services Specialist who will provide user support, manage library operations, and supervise student staff. This role involves a combination of technical duties, customer service, and collaboration with library personnel to enhance user experience and promote library resources

Job Summary

  • The Access Services Specialist plays a pivotal role in delivering exceptional user support while ensuring the safety and security of library facilities and materials.
  • This position involves supervising up to 30 student employees, providing training on desk operations, and contributing to their professional development.
  • The role requires managing fulfillment services, troubleshooting technical equipment, and handling financial transactions including fines and fee reconciliations.

Matching Summary

Match Score: 85

The University of Richmond is seeking a Library Access Services Specialist who will provide user support, manage library operations, and supervise student staff. This role involves a combination of technical duties, customer service, and collaboration with library personnel to enhance user experience and promote library resources.

Salary

Pay Grade 4; Hiring range $18.34 to $24.30 per hour; Not specified

Skills & Requirements

Must-have

  • Supervise up to 30 student employees
  • Troubleshoot library technology and equipment
  • Manage cash receipts and financial transactions
  • Knowledge of Library of Congress Classification System
  • Perform building checks and safety inspections

Nice-to-have

  • Experience with HTML, XML, and Oracle
  • Project management or process improvement skills
  • Creative approach to diversity and inclusion
  • Familiarity with digital signage and social media

Key Requirements

  • Bachelor's degree preferred or Associate degree with 2-3 years experience
  • 2-3 years of related library or customer service experience
  • Prior supervisory or team leadership experience desired

Work Rights

Not specified

Tailored Resume

Cover Letter