Customer Experience Coordinator

TJX Australia (TK Maxx)

Saugus, MA, United States
Base: $16.00 to $16.50 ph; bonus/equity: not speci...
Customer service leadership
Promote loyalty programs
Train and mentor associates
You’ll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes your development

Job Summary

  • You’ll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes your development.
  • The role involves leading by example to create a positive internal and external customer experience while promoting loyalty programs and maintaining store standards.
  • Benefits include associate discounts, 401(k) plans, medical/dental/vision coverage, paid parental leave, and various employee assistance programs.

Matching Summary

You’ll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes your development.

Salary

Base: $16.00 to $16.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, 401(k) contributions and match, medical/dental/vision, paid leave, and more

Skills & Requirements

Must-have

  • Customer service leadership
  • Promote loyalty programs
  • Train and mentor associates
  • Manage POS and register coverage
  • Ensure compliance with labor laws
  • Maintain store safety and organization

Nice-to-have

  • Strong communication skills
  • Team player
  • Adaptability to changing situations
  • Attention to detail
  • Merchandising knowledge

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • Available to work flexible schedule including nights and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter