Advanced Operations Solution, Process Excellence & Insights, Senior Analyst

AIA Australia Limited

3-5 years business analyst experience
Life insurance claims operations knowledge
End-to-end business process analysis
The role involves supporting the execution and implementation of Claims System enhancements, new products, and projects within Life Operations

Job Summary

  • The role involves supporting the execution and implementation of Claims System enhancements, new products, and projects within Life Operations.
  • Candidates will act as an intermediary between technology and business teams to facilitate the development of new systems or improvements.
  • The position requires translating business requirements into test scenarios and executing User Acceptance Testing (UAT) to ensure defect resolution.

Matching Summary

The role involves supporting the execution and implementation of Claims System enhancements, new products, and projects within Life Operations.

Skills & Requirements

Must-have

  • 3-5 years business analyst experience
  • Life insurance claims operations knowledge
  • End-to-end business process analysis
  • User acceptance testing execution
  • System enhancement implementation

Nice-to-have

  • Lean Six Sigma certification preferred
  • Prince2 certification preferred
  • Integral Life system background
  • Healthshield claims knowledge
  • Digital product experience

Key Requirements

  • Diploma or Degree in Business IT or Computer Science
  • 1 to 2 years life insurance claims operations experience
  • Hands-on experience as a business analyst for 3-5 years
  • Knowledge of Integral Life (Life 400/Asia AS400)
  • Experience with Healthshield minor and major claims

Work Rights

Not specified

Tailored Resume

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