Manager, It Operations

ICON

Mexico City, Mexico
Cloud operations management
Public cloud aws/azure/gcp
Incident resolution and monitoring
ICON plc is a world-leading healthcare intelligence and clinical research organization fostering an inclusive environment driving innovation and excellence

Job Summary

  • ICON plc is a world-leading healthcare intelligence and clinical research organization fostering an inclusive environment driving innovation and excellence.
  • The Manager, IT Operations leads a team of cloud engineers, oversees daily cloud operations, enforces governance and security, and collaborates across IT functions to ensure reliable cloud delivery.
  • ICON offers competitive salary and a range of benefits focused on well-being and work-life balance, including health insurance, retirement planning, and global employee assistance programs.

Matching Summary

ICON plc is a world-leading healthcare intelligence and clinical research organization fostering an inclusive environment driving innovation and excellence.

Skills & Requirements

Must-have

  • Cloud operations management
  • Public cloud AWS/Azure/GCP
  • Incident resolution and monitoring
  • CI/CD deployment coordination
  • Cloud governance and security controls
  • Team leadership and mentoring

Nice-to-have

  • Continuous process improvement culture
  • Collaboration with multi-location teams
  • FinOps cost management
  • Vendor and licensing management
  • Excellent English communication skills

Key Requirements

  • Bachelor's degree in relevant field
  • 3+ years experience as IT Manager
  • Proven leadership in IT projects and teams
  • Proficiency in software development and testing
  • Experience with public cloud platforms
  • Excellent English communication

Work Rights

Not specified

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