Retail Customer Service Specialist

DICK'S Sporting Goods

Rockaway, NJ, US
Base: $15.50 - $24.25 ph; bonus/equity: not specif...
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Excellent customer experience delivery
Front-end operations and register coverage
Product knowledge and sales support
** DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Rockaway, NJ, to create exceptional shopping experiences and provide top-notch customer service. The ideal candidate will have prior retail or customer-focused experience, a collaborative attitude, and the ability to uphold company standards. **

Job Summary

  • The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
  • This role serves as the primary customer service provider at the front end and acts as a liaison between customers and management.
  • The position requires adherence to safety policies, loss prevention procedures, and maintaining confidentiality of company information.

Matching Summary

Match Score: 75

** DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Rockaway, NJ, to create exceptional shopping experiences and provide top-notch customer service. The ideal candidate will have prior retail or customer-focused experience, a collaborative attitude, and the ability to uphold company standards. **

Salary

Base: $15.50 - $24.25 per hour; Bonus/Equity: Not specified; Benefits: Generous suite of benefits including paid leave

Skills & Requirements

Must-have

  • Excellent customer experience delivery
  • Front-end operations and register coverage
  • Product knowledge and sales support
  • Team collaboration and workflow direction
  • Merchandising and presentation standards

Nice-to-have

  • Inclusive and diverse workforce mindset
  • Action-oriented decision making abilities
  • Training new teammates on programs
  • All-hands-on-deck team approach

Key Requirements

  • Prior retail sales or cashier experience preferred
  • Ability to lift 15 to 35 lbs items occasionally
  • Ability to stand or walk for up to 4 hours

Work Rights

Not specified

Tailored Resume

Cover Letter