Bilingual Customer Service Representative

Driveway

Dallas, TX, United States
$40,000-$60,000 py
On-site
Website concierge
Customer support via chat, phone, and email
Maintain activity log
Driveway is the digital retail arm of Lithia & Driveway (LAD), aiming to make car ownership easy, transparent, and enjoyable

Job Summary

  • Driveway is the digital retail arm of Lithia & Driveway (LAD), aiming to make car ownership easy, transparent, and enjoyable.
  • The Sell Agent - Customer Experience will act as a website concierge, answering questions, moving the digital transaction process forward, coordinating virtual inspections, and arranging vehicle pick-ups.
  • The company offers best-in-class industry benefits including competitive pay, medical, dental, vision plans, paid holidays & PTO, disability, life insurance, 401(k), and employee stock purchase plan.

Matching Summary

Driveway is the digital retail arm of Lithia & Driveway (LAD), aiming to make car ownership easy, transparent, and enjoyable.

Salary

$40,000-$60,000

Skills & Requirements

Must-have

  • Website concierge
  • Customer support via chat, phone, and email
  • Maintain activity log
  • Strong attention to detail
  • Excellent communication skills
  • Time management
  • Active listening skills
  • Critical thinking

Nice-to-have

  • Innovation
  • Adaptability
  • Accountability
  • Results-oriented
  • Humility
  • Continuous learning
  • Team player
  • Positive attitude

Key Requirements

  • Bilingual
  • Must be able to lift up to 25 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter