1+ years project management with workday hcm payroll or financials
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Workday is seeking a French-speaking Customer Success Manager based in Warsaw, Poland, to enhance customer relationships and ensure client satisfaction with their services. The ideal candidate should have experience in a customer-facing role, project management skills, and a strong background in consulting or account management.
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Job Summary
The Customer Success Manager acts as the primary liaison between Professional Services, Production Services, and customers to ensure maximum value from Workday products.
This role involves developing success plans that outline critical success factors, metrics, and recommendations while driving resolution on raised customer concerns.
Workday offers a flexible work approach requiring at least 50% time in-office or with customers, combined with competitive compensation including bonus and stock grants.
Matching Summary
Match Score: 75
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Workday is seeking a French-speaking Customer Success Manager based in Warsaw, Poland, to enhance customer relationships and ensure client satisfaction with their services. The ideal candidate should have experience in a customer-facing role, project management skills, and a strong background in consulting or account management.
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Salary
Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described
Skills & Requirements
Must-have
3-5+ years customer facing services role
Fluency in French and English languages
1+ years project management with Workday HCM Payroll or Financials
Experience resolving issues at executive levels
Ability to chair meetings with executive leadership
Nice-to-have
Functional domain expertise with Financials
Experience in complex software or SaaS environment
Account management and adoption planning experience