Manager, Solutions Consulting

ZENDESK PTY

Base: $196,000.00-$294,000.00; bonus/equity: 20% c...
Hybrid
Sales engineers and subject matter experts
Customer business outcomes and requirements
Technical counterpart to c-suite stakeholders
Zendesk is looking for a Manager, Solutions Consulting to lead a team of Sales Engineers, focusing on strategic sales initiatives and customer-specific solutions in a hybrid work environment. The ideal candidate should have extensive experience in SaaS and leadership, particularly in customer experience and employee experience domains

Job Summary

  • This manager serves as the leader for a team of Sales Engineers and subject matter expert experts for the west coast Enterprise sales organization.
  • You and your team will ensure that Zendesk's platform is properly scoped, architected and presented to align with customer business outcomes and requirements.
  • Zendesk believes in offering our people a fulfilling and inclusive experience.

Matching Summary

Match Score: 85

Zendesk is looking for a Manager, Solutions Consulting to lead a team of Sales Engineers, focusing on strategic sales initiatives and customer-specific solutions in a hybrid work environment. The ideal candidate should have extensive experience in SaaS and leadership, particularly in customer experience and employee experience domains.

Salary

Base: $196,000.00-$294,000.00; Bonus/Equity: 20% commission; Benefits: Not specified

Skills & Requirements

Must-have

  • Sales Engineers and subject matter experts
  • Customer business outcomes and requirements
  • Technical counterpart to C-suite stakeholders
  • Customer-specific technical solutions
  • Cross-functional collaboration

Nice-to-have

  • Driving growth and retention
  • Market-winning strategies
  • Compelling value propositions and demonstrations

Key Requirements

  • 8+ years of professional experience
  • 4+ years of leadership experience
  • Scaled a presales and/or technical consulting organization
  • Experience navigating Customer Experience
  • Awareness of CX tools, cloud technologies, and AI/ML applications

Work Rights

Not specified

Tailored Resume

Cover Letter