Hôte/hôtesse D'accueil - Abbaye Des Vaux De Cernay
Sofitel Brisbane Central
Cernay-la-ville, France
Not specified; benefits: 30% f&b discount; 20-30% ...
On-site
Physical and telephone client reception
Reservation management and planning
Paris society quality standards adherence
The role involves embodying the establishment's image as the primary ambassador for Paris Society values during physical and telephone client interactions
Job Summary
The role involves embodying the establishment's image as the primary ambassador for Paris Society values during physical and telephone client interactions.
Responsibilities include managing reservations, organizing the front desk, directing guests to tables, and ensuring personalized service throughout their stay.
Employees receive exclusive Accor benefits including hotel discounts, F&B reductions, spa access, and a fully reimbursed Navigo pass for those based at the location.
Matching Summary
The role involves embodying the establishment's image as the primary ambassador for Paris Society values during physical and telephone client interactions.
Salary
Not specified; Benefits: 30% F&B discount; 20-30% Spa discount; 50% branded product discount; Free meal once a year; One free night annually; Reimbursed Navigo pass; Uniform provided; Housing available
Skills & Requirements
Must-have
Physical and telephone client reception
Reservation management and planning
Paris Society quality standards adherence
English and foreign language proficiency
Computer tools Excel Dropbox Skello
Nice-to-have
Active listening and interpersonal skills
Stress resistance in high volume settings
Creativity in guest experience design
Knowledge of local events and attractions
Team collaboration and briefing participation
Key Requirements
Fluency in English and another foreign language
Proficiency with Excel, Dropbox, and Skello software