Customer Service Representative

Boston Street Animal Hospital

Rancho Cucamonga, CA, United States
$19-$22ph depending on experience; not specified; ...
Operates multiple-line telephone system
Accepts payments and maintains cash drawer
Maintains accurate client and pet records
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
  • We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.

Salary

$19-$22/hr depending on experience; Not specified; Health, dental, vision, life insurance, and mental health resources

Skills & Requirements

Must-have

  • Operates multiple-line telephone system
  • Accepts payments and maintains cash drawer
  • Maintains accurate client and pet records
  • Professional and friendly phone etiquette
  • Ability to work weekends and holidays

Nice-to-have

  • Empathizes with clients
  • Remains calm in emergency situations
  • Creates welcoming environment
  • People-focused approach

Key Requirements

  • HS Diploma or educational equivalent
  • Excellent customer service skills
  • Computer efficiency
  • Very detail-oriented
  • One year of customer service experience
  • Experience with Veterinary Electronic Medical Records

Work Rights

Not specified

Tailored Resume

Cover Letter