Engineering Assistant

CARRIER SINGAPORE (PTE) LIMITED

Singapore, Singapore
Sap software experience
Salesforce platform proficiency
Servicemax system knowledge
The role involves maintaining effective communications with customers and field teams to understand support requirements

Job Summary

  • The role involves maintaining effective communications with customers and field teams to understand support requirements.
  • Candidates will lead end-to-end service delivery processes including dispatching technicians, arranging logistics, and managing parts ordering.
  • This position requires reviewing technician time entries, ensuring work order completion in Salesforce, and uploading reports for monthly invoicing.

Matching Summary

Match Score: 75

The role involves maintaining effective communications with customers and field teams to understand support requirements.

Skills & Requirements

Must-have

  • SAP software experience
  • Salesforce platform proficiency
  • ServiceMax system knowledge
  • End-to-end service delivery management
  • Work order dispatching and closure

Nice-to-have

  • Basic HVAC industry experience
  • Strong team player attributes
  • Customer billing dispute resolution skills
  • Subcontractor coordination abilities

Key Requirements

  • Experienced in SAP, Salesforce, and other software
  • Willing to work in an office environment
  • Minimum of 0 years experience specified but professional background required

Work Rights

Not specified

Tailored Resume

Cover Letter