Ensure stable, secure, and efficient IT operations and infrastructure while enabling business productivity and digitalization initiatives in alignment with global and regional IT strategies
Job Summary
Ensure stable, secure, and efficient IT operations and infrastructure while enabling business productivity and digitalization initiatives in alignment with global and regional IT strategies.
Provide high-quality second-level IT support through the Caretaker SMAX ticketing system, ensuring service delivery in line with defined SLAs.
Drive local and regional improvement initiatives by promoting digital workflows, conducting user training, and implementing new or integrated solutions aligned with global IT direction.
Matching Summary
Ensure stable, secure, and efficient IT operations and infrastructure while enabling business productivity and digitalization initiatives in alignment with global and regional IT strategies.
Skills & Requirements
Must-have
Azure server operations
VMware host maintenance
Network infrastructure monitoring
IT/OT environment management
LAN/WAN troubleshooting
Microsoft 365 administration
SharePoint and OneDrive management
IT service delivery
End-user support
Global IT policy compliance
Nice-to-have
Proactive technology recommendations
Promoting digital workflows
User training delivery
Continuous professional development
Service-oriented mindset
Key Requirements
Bachelor's degree in IT, Computer Science, or related field
At least 5 years of experience in IT infrastructure or operations