Claims Consultant

353

Tweed Heads, Australia
Not specified; generous discounts from over 350 re...
Hybrid (3 days remote after 3 months, subject to performance)
Customer focused service delivery
Workers compensation claim management
Legislation and compliance adherence
EML, a leading Workers Compensation and Personal Injury Claims Management company, seeks a Claims Consultant to join their team in Tweed Heads, Australia. The role involves managing a portfolio of workers' compensation claims while providing empathetic support to injured workers and employers, with opportunities for professional development and flexible work arrangements

Job Summary

  • The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers and employers.
  • EML fosters a learning culture with dedicated specialists including Technical Specialists and Injury Management Specialists to support team members.
  • The position offers flexibility to work from home up to 3 days per week after month three, subject to performance and approval.

Matching Summary

Match Score: 85

EML, a leading Workers Compensation and Personal Injury Claims Management company, seeks a Claims Consultant to join their team in Tweed Heads, Australia. The role involves managing a portfolio of workers' compensation claims while providing empathetic support to injured workers and employers, with opportunities for professional development and flexible work arrangements.

Salary

Not specified; Generous discounts from over 350 retailers; Annual company incentive scheme plus salary reviews

Skills & Requirements

Must-have

  • Customer focused service delivery
  • Workers compensation claim management
  • Legislation and compliance adherence
  • Team collaboration skills
  • Multitasking and priority shifting

Nice-to-have

  • Previous medical or hospitality experience
  • Creative stakeholder engagement
  • High attention to detail
  • Self-motivated proactive attitude
  • Long-term career commitment

Key Requirements

  • Face-to-face group interview attendance required
  • Full-time permanent availability starting June 2026
  • Willingness to go above and beyond for customers

Work Rights

Not specified

Tailored Resume

Cover Letter