Technical Support Specialist

Airbus Helicopters Southeast Asia Pte Ltd

Aog hotline support
Technical queries from customers
Product improvement data collection
Ensure continued airworthiness of Airbus Helicopters fleet in the Asia Pacific region and to keep the fleet flying with high level of safety and reliability

Job Summary

  • Ensure continued airworthiness of Airbus Helicopters fleet in the Asia Pacific region and to keep the fleet flying with high level of safety and reliability.
  • Support AOG (Aircraft On Ground) hotline and answer technical queries from customers and customer centers in the Asia Pacific region.
  • Collect in-service fleet data on critical technical issues for product improvement processes at Group level.

Matching Summary

Ensure continued airworthiness of Airbus Helicopters fleet in the Asia Pacific region and to keep the fleet flying with high level of safety and reliability.

Skills & Requirements

Must-have

  • AOG hotline support
  • technical queries from customers
  • product improvement data collection
  • incident/accident investigation
  • customer visits and briefings

Nice-to-have

  • act with integrity
  • achieving workforce diversity
  • inclusive working environment
  • flexible working arrangements

Key Requirements

  • Aerospace or Engineering Bachelor's Degree
  • Licensed Aircraft Maintenance Engineer
  • At least five years helicopter maintenance experience
  • Operational knowledge of EASA and CAAS regulations
  • Effective written and oral communication in English

Work Rights

Not specified

Tailored Resume

Cover Letter