Patient Service Representative - Full-time - Neurology (park Ridge)

Advocate Health

Park Ridge, IL, USA
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
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Patient appointment scheduling
Billing information entry
Medical records management
** Advocate Health is seeking a full-time Patient Service Representative for their Neurology department in Park Ridge, IL. The role involves providing high-quality service to patients through appointment scheduling, patient registration, and handling inquiries while maintaining accurate medical records. **

Job Summary

  • Patient Service Representatives provide efficient, high-quality service to patients by managing appointments, billing, referrals, and inquiries in a neurology setting.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, retirement plans, and career development programs.
  • Advocate Health is a leading nonprofit integrated health system with a strong commitment to clinical innovation, equitable care, and community benefits.

Matching Summary

Match Score: 75

** Advocate Health is seeking a full-time Patient Service Representative for their Neurology department in Park Ridge, IL. The role involves providing high-quality service to patients through appointment scheduling, patient registration, and handling inquiries while maintaining accurate medical records. **

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits including health, dental, vision, retirement, and paid time off

Skills & Requirements

Must-have

  • patient appointment scheduling
  • billing information entry
  • medical records management
  • customer service in healthcare
  • multi-line telephone handling
  • insurance eligibility verification
  • ability to lift up to 35 pounds

Nice-to-have

  • experience with eClinicalWorks EMR
  • strong communication skills
  • problem solving for patient inquiries
  • experience handling difficult callers
  • ability to work under stressful conditions

Key Requirements

  • High school diploma or equivalent
  • 1-2 years related customer service experience
  • experience handling difficult callers
  • CRT/PC experience in customer service

Work Rights

Not specified

Tailored Resume

Cover Letter