As a Client Experience Specialist, you will play a crucial role in ensuring CHANEL's exceptional standards are met in all Matas stores and contribute to motivating B&M teams
Job Summary
As a Client Experience Specialist, you will play a crucial role in ensuring CHANEL's exceptional standards are met in all Matas stores and contribute to motivating B&M teams.
You will be responsible for establishing sell-out and customer experience, supporting sales in Wholesale POS and e-commerce, and conducting training activities for Wholesale Beauty Advisors.
This full-time position offers an inspiring and ambitious work environment where courage and vision are core values, with at least 80% of your time spent on the sales floor.
Matching Summary
As a Client Experience Specialist, you will play a crucial role in ensuring CHANEL's exceptional standards are met in all Matas stores and contribute to motivating B&M teams.
Skills & Requirements
Must-have
Sell Out and customer experience
Wholesale POS and e-commerce support
Product knowledge and sales techniques
Brand image and standards
Store checks and merchandising
Nice-to-have
Positive energy and collaboration
Passion for luxury and beauty
Ambitious and goal-oriented
Proactive learning and curiosity
Key Requirements
Proven sales results and performance orientation
Technological understanding and digital trends knowledge