Senior/ Duty Manager (Oasia Cluster)

SOURCEO PTE. LTD.

Singapore, Singapore
Not specified
Front office supervisory experience
Opera pms proficiency
Guest complaint resolution
SOURCEO PTE. LTD. is seeking a Senior/Duty Manager for their Oasia Cluster hotels in Singapore. The role involves overseeing front office operations, ensuring guest satisfaction, and managing staff performance

Job Summary

  • The role involves ensuring the efficient and profitable functioning of the hotel by supervising all Front Office sections.
  • Candidates must be prepared to handle VIP arrivals, manage guest complaints with diplomacy, and lead emergency evacuations.
  • This position requires a minimum of two years of supervisory experience in the hotel industry and proficiency with Opera PMS.

Matching Summary

Match Score: 78

SOURCEO PTE. LTD. is seeking a Senior/Duty Manager for their Oasia Cluster hotels in Singapore. The role involves overseeing front office operations, ensuring guest satisfaction, and managing staff performance.

Skills & Requirements

Must-have

  • Front Office supervisory experience
  • Opera PMS proficiency
  • Guest complaint resolution
  • VIP service coordination
  • Cash float management
  • Fire evacuation leadership

Nice-to-have

  • CERT training certification
  • Service excellence certification
  • Leadership development skills
  • Strong communication abilities
  • Problem-solving aptitude

Key Requirements

  • Minimum Diploma in Hospitality or Tourism
  • 2-3 years Front Office supervisory experience
  • Proficiency in Opera PMS system

Work Rights

Not specified

Tailored Resume

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