As a Technical Support Specialist, you will ensure exceptional customer experience and technical performance for Sensitech solutions
Job Summary
As a Technical Support Specialist, you will ensure exceptional customer experience and technical performance for Sensitech solutions.
Key Responsibilities include providing support and troubleshooting for all Sensitech products, services, and solutions via phone, email, remote tools, and in-person interactions.
Benefits include comprehensive health insurance and professional development and learning opportunities.
Matching Summary
As a Technical Support Specialist, you will ensure exceptional customer experience and technical performance for Sensitech solutions.
Skills & Requirements
Must-have
Troubleshoot hardware and software systems
Provide technical support via phone and email
Manage technical service case management
Conduct hardware evaluations
Collaborate with internal teams
Nice-to-have
Customer-oriented and technically skilled
Commitment to continuous learning
Familiarity with Sensitech products
Experience developing training programs
Key Requirements
Minimum 6 years of relevant technical support experience
High school diploma or AA/AS degree
Strong technical troubleshooting skills
Experience supporting hardware and software systems