Atención Al Cliente (contrato Temporal De Sustitución)

The Cigna Group

Madrid, Spain
Gestión de llamadas, mails y faxes
Gestión autorizaciones médicas
Gestión quejas y reclamaciones
Cigna offers a wide range of health plans and services, as well as wellness programs designed to meet the needs of its clients, providers, and partners

Job Summary

  • Cigna offers a wide range of health plans and services, as well as wellness programs designed to meet the needs of its clients, providers, and partners.
  • The selected professional will be responsible for managing calls, emails, and faxes from clients, TPAs, and providers, as well as medical authorizations and complaints.
  • The company offers a broad social benefits package including health, life, pharmacy, dental, and vision insurance, meal assistance, and remote work support.

Matching Summary

Cigna offers a wide range of health plans and services, as well as wellness programs designed to meet the needs of its clients, providers, and partners.

Skills & Requirements

Must-have

  • Gestión de llamadas, mails y faxes
  • Gestión autorizaciones médicas
  • Gestión Quejas y Reclamaciones
  • Comunicación con otros departamentos
  • Organización y planificación de prioridades

Nice-to-have

  • Orientación al cliente
  • Flexibilidad y capacidad de adaptación
  • Experiencia en el sector Salud
  • Alto nivel de conocimientos y experiencia
  • Inteligencia emocional

Key Requirements

  • Formación mínima a nivel de Bachillerato
  • Experiencia en Atención al Cliente
  • Pack Office nivel Usuario
  • Curso de excelencia telefónica
  • Curso de LOPD

Work Rights

Not specified

Tailored Resume

Cover Letter