The role involves acting as the primary point of contact for strategic customers while advocating for their needs within internal teams
Job Summary
The role involves acting as the primary point of contact for strategic customers while advocating for their needs within internal teams.
Candidates must possess strong technical acumen to leverage Workday's architecture and ensure business objectives alignment for production systems.
Workday offers a flexible work approach requiring at least half of the time spent in-office or with customers, alongside competitive compensation packages.
Matching Summary
The role involves acting as the primary point of contact for strategic customers while advocating for their needs within internal teams.
Salary
Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options
Skills & Requirements
Must-have
7+ years product support experience
5+ years complex SaaS implementation
Strong technical background in HCM or Payroll
Experience with large enterprise accounts
Fluent spoken and written English
Nice-to-have
Fluent in German, French or Spanish
C-level stakeholder engagement experience
History of successful issue resolution
Cross-functional collaboration skills
Ability to navigate high-stress situations
Key Requirements
BS or MS in Technical Degree or equivalent experience