Consumer Assistance & Hearings Coordinator - Investigator

Maine State Police

Gardiner, Maine, USA
$47,174.40 - $65,832.00 annually; not specified; h...
Not specified
Investigate consumer complaints
Conduct inspections
Manage case data
The Maine State Police is seeking a Consumer Assistance & Hearings Coordinator - Investigator to manage consumer complaints and compliance for various licensing boards. The role involves investigating complaints, conducting inspections, and preparing reports for regulatory actions, requiring strong communication skills and experience in consumer complaint resolution

Job Summary

  • This position is responsible for managing consumer complaints and compliance requirements for various licensing boards, including but not limited to, the Maine State Board of Funeral Service, Board of Occupational Therapy Practice, Massage Therapy Program, etc.
  • Primary responsibilities are to investigate consumer complaints and conduct inspections to ensure compliance with various laws and rules governing licensees.
  • The State of Maine offers a valuable total compensation package, including health insurance coverage, dental insurance, and a retirement plan.

Matching Summary

Match Score: 75

The Maine State Police is seeking a Consumer Assistance & Hearings Coordinator - Investigator to manage consumer complaints and compliance for various licensing boards. The role involves investigating complaints, conducting inspections, and preparing reports for regulatory actions, requiring strong communication skills and experience in consumer complaint resolution.

Salary

$47,174.40 - $65,832.00 Annually; Not specified; Health Insurance Coverage, Dental Insurance, Retirement Plan

Skills & Requirements

Must-have

  • Investigate consumer complaints
  • Conduct inspections
  • Manage case data
  • Communicate with public and officials
  • Analyze allegations of unprofessionalism

Nice-to-have

  • Highly developed communication skills
  • Work-life fit
  • Purposeful and transformative work

Key Requirements

  • Six year combination of education and experience
  • Consumer complaints experience
  • Determining facts experience
  • Resolving/recommending resolution experience

Work Rights

Not specified

Tailored Resume

Cover Letter