Patient Care Coordinator - (remote 11a-8p Et)

IQVIA

Base: $53,000-$63,000 annually; bonus/equity: ince...
High school diploma or equivalent
Proficiency with microsoft office suite
Customer service experience required
This role serves as the primary liaison for communication between patients, network clinicians, and HUB operations within in-home clinical programs

Job Summary

  • This role serves as the primary liaison for communication between patients, network clinicians, and HUB operations within in-home clinical programs.
  • The coordinator is responsible for initiating case creation, overseeing the full scheduling process, and documenting details in the CRM system.
  • Employees must maintain a private, distraction-free workspace to ensure strict adherence to HIPAA compliance guidelines.

Matching Summary

This role serves as the primary liaison for communication between patients, network clinicians, and HUB operations within in-home clinical programs.

Salary

Base: $53,000-$63,000 annually; Bonus/Equity: Incentive plans and bonuses may be offered; Benefits: Range of health and welfare benefits included

Skills & Requirements

Must-have

  • High School Diploma or equivalent
  • Proficiency with Microsoft Office suite
  • Customer service experience required
  • Private workspace free of distraction
  • HIPAA compliance adherence
  • Strong verbal and written communication skills

Nice-to-have

  • Healthcare administration scheduling experience
  • Call center experience preferred
  • Salesforce CRM system knowledge
  • Some college education background
  • Ability to work independently and as team player

Key Requirements

  • Must reside in country where job is posted
  • Authorization to work in US without sponsorship
  • Not eligible for visa sponsorship
  • Available Monday-Friday 11am-8pm ET

Work Rights

Must have authorization to work in the US without need for sponsorship

Tailored Resume

Cover Letter