Sig - Case Manager

EML

Sydney, Australia
Fully remote
Extensive customer service experience
Manage physical and psychological claims
Liaise with multiple stakeholders
As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day

Job Summary

  • As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day.
  • This is an exciting opportunity for someone with extensive customer service experience, an allied health background or case management experience to work within EML’s Specialised Insurance Group (SIG).
  • EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture like no other and flexibility to work from home to support work/life balance.

Matching Summary

As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day.

Skills & Requirements

Must-have

  • extensive customer service experience
  • manage physical and psychological claims
  • liaise with multiple stakeholders
  • end-to-end claims process management
  • determine claim liability
  • manage treatment and process payments

Nice-to-have

  • empathetic and supportive approach
  • transfer clinical experience
  • values-driven environment
  • customer-centric approach
  • strategic and creative thinking

Key Requirements

  • allied health background
  • case management experience
  • work authorization for Australia

Work Rights

Not specified

Tailored Resume

Cover Letter