Customer Service And Asset Management Executive

CHEP

Hybrid
Lead resolution of complex customer inquiries
Oversee billing disputes and discrepancies
Monitor customer account performance
You will join an international organization with 347 million pallets to help change how goods get to market

Job Summary

  • You will join an international organization with 347 million pallets to help change how goods get to market.
  • The role involves leading the resolution of complex customer inquiries while collaborating with internal stakeholders like Finance and Operations.
  • Employees are empowered to bring their authentic selves to work and maximize work-life balance through a Hybrid Work Model.

Matching Summary

You will join an international organization with 347 million pallets to help change how goods get to market.

Skills & Requirements

Must-have

  • Lead resolution of complex customer inquiries
  • Oversee billing disputes and discrepancies
  • Monitor customer account performance
  • Maintain accurate CRM records
  • Manage asset movement and control
  • Ensure transaction and billing accuracy

Nice-to-have

  • Adaptability and building rapport
  • Continuous process improvement mindset
  • Data storytelling capabilities
  • Proactive communication skills
  • Team coaching and feedback
  • Digital system adoption support

Key Requirements

  • Experience in customer service and asset management
  • Proficiency in ERP and CRM systems
  • Strong analytical skills for root cause analysis
  • Ability to manage high-priority service issues

Work Rights

Not specified

Tailored Resume

Cover Letter