Operations Coordinator Ii

Astreya GmbH

Multiple Locations
Fully remote
Dell poweredge server administration
Cisco networking equipment troubleshooting
Enterprise monitoring solutions
Provide advanced technical support for enterprise server and network infrastructure, bridging frontline support and expert-level engineering

Job Summary

  • Provide advanced technical support for enterprise server and network infrastructure, bridging frontline support and expert-level engineering.
  • Execute firmware, BIOS, and driver updates on Dell PowerEdge servers and Cisco networking equipment, adhering to change management protocols.
  • Collaborate with cross-functional teams and mentor L1 engineers to ensure high availability and performance of critical infrastructure in a 24x7 global environment.

Matching Summary

Provide advanced technical support for enterprise server and network infrastructure, bridging frontline support and expert-level engineering.

Skills & Requirements

Must-have

  • Dell PowerEdge server administration
  • Cisco networking equipment troubleshooting
  • Enterprise monitoring solutions
  • Advanced troubleshooting and fault isolation
  • 24x7 global environment support

Nice-to-have

  • Mentoring L1 engineers
  • Blameless post-mortems
  • Capacity planning collaboration

Key Requirements

  • 5+ years of hands-on experience
  • Dell Server certifications
  • ITIL Foundation certification
  • Ability to work rotating shifts

Work Rights

Not specified

Tailored Resume

Cover Letter