Customer Service Representative

Gagnon's Pet Resort

Hilliard, OH, United States
Base: $13.00–$15.00ph doe; bonus/equity: tips; ben...
Customer service skills
Multi-line phone handling
Pet care knowledge
Destination Pet is revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day

Job Summary

  • Destination Pet is revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.
  • The role involves welcoming pet parents and their pets, managing check-ins and check-outs, handling payments, and supporting team members in a fast-paced environment.
  • Part-time health, mental health, and telehealth benefits are offered with pay starting at $13.00–$15.00/hour DOE plus tips.

Matching Summary

Destination Pet is revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.

Salary

Base: $13.00–$15.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Customer service skills
  • Multi-line phone handling
  • Pet care knowledge
  • Cash handling and balancing
  • Availability evenings weekends holidays
  • Ability to lift 40 lbs
  • Standing and walking frequently

Nice-to-have

  • Problem solving under pressure
  • Strong communication skills
  • Team collaboration
  • Patience and professionalism
  • Sales and upselling services
  • Friendly and welcoming demeanor

Key Requirements

  • High school diploma or equivalent
  • 1+ year customer service experience preferred
  • Ability to lift 40 lbs
  • Availability evenings weekends holidays required

Work Rights

Not specified

Tailored Resume

Cover Letter