Customer Service Officer - Kenmore

Bank of Queensland

Kenmore, Australia
Not specified; not specified; comprehensive benefi...
Not specified (but likely hybrid or flexible based on the perks mentioned).
Exceptional communication skills
Relationship building skills
Proactive attitude towards customers
The Bank of Queensland is seeking a Customer Service Officer in Kenmore, Australia, ideal for individuals passionate about customer service and banking. The role involves being the first point of contact for customers, providing exceptional service, and identifying financial needs while enjoying a range of employee benefits

Job Summary

  • The role serves as the first point of contact in the branch, providing exceptional customer service and identifying financial needs.
  • Employees will educate customers on digital banking solutions and conduct conversations to generate opportunities in personal banking and lending.
  • The company offers a comprehensive benefits package including flexible working arrangements, discounted financial products, and paid parental leave.

Matching Summary

Match Score: 85

The Bank of Queensland is seeking a Customer Service Officer in Kenmore, Australia, ideal for individuals passionate about customer service and banking. The role involves being the first point of contact for customers, providing exceptional service, and identifying financial needs while enjoying a range of employee benefits.

Salary

Not specified; Not specified; Comprehensive benefits package including salary sacrificing options

Skills & Requirements

Must-have

  • Exceptional communication skills
  • Relationship building skills
  • Proactive attitude towards customers

Nice-to-have

  • Passion for banking industry
  • Team player collaboration
  • Previous banking or sales experience

Key Requirements

  • Career minded individual with genuine interest in banking
  • Commitment to exceeding customer expectations
  • Successful background screening under AML/CTF Act

Work Rights

Not specified

Tailored Resume

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