Customer Service Associate (Front-Desk)

TLL BUSINESS MANAGEMENT SERVICES PTE. LTD.

Singapore, Singapore
Not specified (assumed on-site due to front-desk role)
Diploma in any field required
English proficiency mandatory
Bilingual communication skills
TLL Business Management Services Pte. Ltd. is seeking a Customer Service Associate to manage front desk operations in Singapore. The role involves providing high-quality customer service, resolving issues, and ensuring a seamless experience for clients

Job Summary

  • The role involves delivering high-quality professional service experiences to customers at the front desk.
  • Employees are expected to identify customer needs, take ownership of problems, and resolve them within SLAs.
  • Candidates must maintain close liaison with other departments to ensure seamless client operational flow.

Matching Summary

Match Score: 85

TLL Business Management Services Pte. Ltd. is seeking a Customer Service Associate to manage front desk operations in Singapore. The role involves providing high-quality customer service, resolving issues, and ensuring a seamless experience for clients.

Skills & Requirements

Must-have

  • Diploma in any field required
  • English proficiency mandatory
  • Bilingual communication skills
  • 3 weekdays 2 weekends schedule
  • Shift work availability
  • Computer literacy required

Nice-to-have

  • Hospitality industry experience preferred
  • Fast-paced environment adaptability
  • Emotional maturity and passion
  • Good mediation and persuasive skills
  • Positive outgoing personality

Key Requirements

  • Possess at least a Diploma
  • Proficient in English language
  • Bilingual communication capability
  • Availability for shift hours
  • Computer literacy skills

Work Rights

Not specified

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