Operations Supervisor_client Service - Parametric (night Shift)

Morgan Stanley UK

Hybrid (3 days in-office, 2 days remote)
5+ years financial services operations experience
Proven leadership of 4-7 staff members
Risk management and control reporting
Morgan Stanley is seeking an Operations Supervisor for its Parametric client service team to manage a hybrid work model, overseeing daily operations and ensuring high service standards for Financial Advisor queries. The ideal candidate will have over five years of experience in financial services operations, strong leadership skills, and a focus on risk management and client experience

Job Summary

  • The role involves overseeing a team of 4-7 staff members to ensure timely and accurate completion of client service tasks within the financial services industry.
  • As a people leader, the supervisor is responsible for training, coaching, performance appraisals, and developing the team while managing daily operations.
  • Morgan Stanley offers a comprehensive benefits package and supports a culture of inclusion where employees are empowered to collaborate and innovate.

Matching Summary

Match Score: 85

Morgan Stanley is seeking an Operations Supervisor for its Parametric client service team to manage a hybrid work model, overseeing daily operations and ensuring high service standards for Financial Advisor queries. The ideal candidate will have over five years of experience in financial services operations, strong leadership skills, and a focus on risk management and client experience.

Skills & Requirements

Must-have

  • 5+ years financial services operations experience
  • Proven leadership of 4-7 staff members
  • Risk management and control reporting
  • End-to-end operational process knowledge
  • Strong communication with internal partners

Nice-to-have

  • 1-2 years supervisory experience preferred
  • Ability to thrive in ambiguous conditions
  • Self-initiative and analytical skills
  • Experience with hybrid working models

Key Requirements

  • Bachelor's Degree in finance or accounting preferred
  • 5+ years experience in financial services operations
  • Demonstrated track record as a successful leader

Work Rights

Not specified

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