Soporte Tecnico Neb / Guadalajara

KONE International

Guadalajara, Mexico
Fully remote
Technical assistance remotely and on-site
Support digital tools, apf, software, bim
Ensure installations meet customer specifications
KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle

Job Summary

  • KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle.
  • As a Technical Field Support Engineer, you will play a vital role in supporting our Front Lines and Supply Operations teams by providing expert technical assistance —both remotely and on-site.
  • Competitive salary, opportunities to learn and grow, and comprehensive health and wellness plans for the entire family are some of the many benefits offered.

Matching Summary

KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle.

Skills & Requirements

Must-have

  • technical assistance remotely and on-site
  • support digital tools, APF, software, BIM
  • ensure installations meet customer specifications
  • product development initiatives
  • training and coaching local trainers
  • quality reports and corrective actions
  • adhere to safety guidelines

Nice-to-have

  • global teams collaboration
  • holistic understanding of products
  • sustainability and safety focus
  • authentic self and diversity
  • collaborative and supportive environment

Key Requirements

  • fluent in English
  • comfortable using IT tools
  • flexible and willing to travel

Work Rights

Not specified

Tailored Resume

Cover Letter