Front Office Shift Leader

IBIS London City Shoreditch

Shoreditch, London, United Kingdom
Base: £14.63ph; bonus/equity: not specified; benef...
On-site
Guest satisfaction focus
Lead and supervise operations
Handle guest concerns
Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell

Job Summary

  • Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
  • As our next Reception Shift Leader, you will welcome the guests and provides support and leadership to all Reception Team Members.
  • You will have the opportunity to be part of a high energy, fun team that delivers excellent customer service each day to all our guests.

Matching Summary

Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

Salary

Base: £14.63/hour; Bonus/Equity: Not specified; Benefits: Free night stays, 30% restaurant discount, Bonus Breaks Vouchers, Pension Scheme, Talent gym access, Additional holidays, Complimentary meals on duty, Career opportunities, Employee Advisory Service

Skills & Requirements

Must-have

  • Guest satisfaction focus
  • Lead and supervise operations
  • Handle guest concerns
  • Fluent in English

Nice-to-have

  • Service focused personality
  • Creative chefs
  • Inclusive and sustainable world initiatives
  • High energy, fun team

Key Requirements

  • Previous leadership role experience
  • Experience with FOLS/ OPERA
  • Eligible to live and work in the UK

Work Rights

Eligible to live and work in the UK

Tailored Resume

Cover Letter