The Director, Engagement Management is responsible for overseeing the delivery of all Workday implementation projects within the Japan market
Job Summary
The Director, Engagement Management is responsible for overseeing the delivery of all Workday implementation projects within the Japan market.
You will be expected to maintain rigorous quality and governance based on standard methodologies while simultaneously driving efficiency through AI and automation tools.
This role requires a deep understanding of global and local Japan strategies across Customer Experience (CX), Sales, and Partners to build and operate a delivery organization aligned with their objectives.
Matching Summary
The Director, Engagement Management is responsible for overseeing the delivery of all Workday implementation projects within the Japan market.
Skills & Requirements
Must-have
Workday implementation projects
Delivery organization management
Customer C-level executive engagement
AI and automation tool utilization
Partner ecosystem collaboration
Nice-to-have
Sun-drenched optimism and drive
Curious minds and courageous collaborators
Empathy and shared enthusiasm
Continuous improvement culture
Inclusive working environment
Key Requirements
3+ years experience in software consulting services
2+ years managing a team of resources
8+ years of project management experience
Experience preferably in cloud solutions
Ability to present complex technology concepts to C-level executives