The Sr. Director leads the ConnectWise Consulting organization to deliver high-quality, non-scale consulting engagements with a focus on partner outcomes
Job Summary
The Sr. Director leads the ConnectWise Consulting organization to deliver high-quality, non-scale consulting engagements with a focus on partner outcomes.
This role owns the short- to mid-term strategy execution, including organizational planning, talent strategy, and the evolution of the Consulting360 flagship offering.
The position drives an AI and Automation-first strategy to improve efficiency, quality, scalability, and insights across the delivery function.
Matching Summary
The Sr. Director leads the ConnectWise Consulting organization to deliver high-quality, non-scale consulting engagements with a focus on partner outcomes.
Skills & Requirements
Must-have
Lead non-scale consulting engagements
Drive AI and Automation-first strategy
Own Consulting360 service execution
Define delivery standards and governance
Manage utilization and margin metrics
Nice-to-have
Build culture of accountability
Partner obsession mindset
Cross-functional executive interlock
Continuous improvement focus
Innovation in service delivery
Key Requirements
Experience leading consultants and project managers
Strategic execution capability for consulting organizations
Expertise in SOW scoping and change control
Background in MSP or technology services market
Proven track record in operational efficiency management