Technology Delivery Centre Analyst

Quilter

London, United Kingdom
Not specified; incentive scheme available; pension...
Fully remote
Proven experience in it service management processes
Experience using servicenow and sccm tools
Strong analytical skills for data interpretation
The Technology Delivery Centre Analyst is responsible for delivering high-quality IT services through efficient support and preventative maintenance

Job Summary

  • The Technology Delivery Centre Analyst is responsible for delivering high-quality IT services through efficient support and preventative maintenance.
  • Key responsibilities include diagnosing technical issues, performing routine infrastructure maintenance, and providing walk-up tech bar support.
  • Quilter offers a comprehensive benefits package including 26 days of holiday, a non-contributory pension scheme, and life assurance worth 4x salary.

Matching Summary

The Technology Delivery Centre Analyst is responsible for delivering high-quality IT services through efficient support and preventative maintenance.

Salary

Not specified; Incentive Scheme available; Pension, Private Medical Insurance, Life Assurance included

Skills & Requirements

Must-have

  • Proven experience in IT Service Management processes
  • Experience using ServiceNow and SCCM tools
  • Strong analytical skills for data interpretation
  • Excellent customer service and communication skills

Nice-to-have

  • Ability to work collaboratively with various departments
  • Professional work ethic supporting executives
  • Experience with knowledge management creation
  • Willingness to challenge and evolve processes

Key Requirements

  • Experience with NextThink, ServiceNow, or SCCM
  • Background in IT support roles and Service Management standards

Work Rights

Not specified

Tailored Resume

Cover Letter