Agent Soutien Comptabilité - Télétravail Possible

CRP Informationssysteme GmbH

Québec, Canada
Hybrid (1 day onsite, 4 days remote)
Technical and functional support
Analyze and resolve software issues
Customer relationship management
CRP Informationssysteme GmbH is seeking a motivated individual for the position of Application Support Advisor, focusing on specialized accounting software. The role allows for a blend of remote work and occasional in-office presence, catering to candidates with a background in accounting who enjoy direct customer interaction

Job Summary

  • Respond to user technical and functional support requests by phone or in writing (email, ticket platform).
  • Analyze and resolve issues related to the use of accounting software Drill, Avantage Pro, Avantage and Acomba.
  • Accompany clients in understanding software features and advise them on best practices for use.

Matching Summary

Match Score: 85

CRP Informationssysteme GmbH is seeking a motivated individual for the position of Application Support Advisor, focusing on specialized accounting software. The role allows for a blend of remote work and occasional in-office presence, catering to candidates with a background in accounting who enjoy direct customer interaction.

Skills & Requirements

Must-have

  • Technical and functional support
  • Analyze and resolve software issues
  • Customer relationship management
  • Document interventions and solutions

Nice-to-have

  • Continuous process improvement
  • Collaboration with internal teams

Key Requirements

  • DEP, AEC or DEC in accounting or related field
  • In-depth knowledge of financial statements
  • Financial analysis skills
  • Knowledge of compilation and review engagements
  • Experience in user support or relevant accounting experience
  • Customer service skills

Work Rights

Not specified

Tailored Resume

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