Access Navigator - Oncology Clinic - Full Time - Jeff Hwy
Ochsner Health
Jefferson Highway, LA, US
Fully remote
2 years experience in appointment scheduling
Effective verbal and written communication skills
Proficient with windows-style applications
This job is responsible for managing high-end access navigation, also known as referral management, services for key areas while providing exceptional customer service
Job Summary
This job is responsible for managing high-end access navigation, also known as referral management, services for key areas while providing exceptional customer service.
The role involves performing direct outreach to targeted patients and scheduling appointments as requested while partnering with internal departments to manage access.
Ochsner Health is committed to serving, healing, leading, educating, and innovating through the dedication of its employees.
Matching Summary
This job is responsible for managing high-end access navigation, also known as referral management, services for key areas while providing exceptional customer service.
Skills & Requirements
Must-have
2 years experience in appointment scheduling
Effective verbal and written communication skills
Proficient with Windows-style applications
Nice-to-have
Bachelor's degree preferred
Strong interpersonal skills
Ability to exercise sound judgment
Key Requirements
High School diploma or equivalent required
2 years' experience in appointment scheduling or customer service