It Support Associate Ii, Ots

Amazon

United States, WA, United States
Remote
It equipment allocation and maintenance
Troubleshooting technical problems
Network support procedures
Amazon is seeking an IT Support Associate II for its Operations Technology Solutions (OTS) team, focusing on providing IT support across various operational facilities. The role emphasizes problem-solving, technical support, and opportunities for career development in a fast-paced environment

Job Summary

  • As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines.
  • We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
  • Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave.

Matching Summary

Match Score: 85

Amazon is seeking an IT Support Associate II for its Operations Technology Solutions (OTS) team, focusing on providing IT support across various operational facilities. The role emphasizes problem-solving, technical support, and opportunities for career development in a fast-paced environment.

Skills & Requirements

Must-have

  • IT equipment allocation and maintenance
  • Troubleshooting technical problems
  • Network support procedures
  • Continuous learning of new technologies
  • Supporting multiple buildings and remote customers

Nice-to-have

  • Motivating teams
  • Fostering solutions
  • Taking ownership

Key Requirements

  • IT Support Associate II level experience
  • Travel within local or regional area

Work Rights

Not specified

Tailored Resume

Cover Letter