Pre-registration Specialist Ii

University of Arkansas for Medical Sciences

Little Rock, Arkansas, US
Commensurate with education + experience; benefits...
Coordination of benefits issues
Patient demographics collection
Insurance verification
The Pre-Registration Specialist II is the go-to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure primary insurance is filed appropriately

Job Summary

  • The Pre-Registration Specialist II is the go-to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure primary insurance is filed appropriately.
  • This position involves answering inbound/outbound calls, collecting patient demographics and insurance information, verifying insurance, and advising patients on network coverage.
  • UAMS offers benefits including medical, dental, vision plans, holiday/vacation/sick leave, education discounts, and retirement matching for eligible positions.

Matching Summary

The Pre-Registration Specialist II is the go-to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure primary insurance is filed appropriately.

Salary

Commensurate with education and experience; Benefits: Yes

Skills & Requirements

Must-have

  • Coordination of benefits issues
  • Patient demographics collection
  • Insurance verification
  • Call center environment

Nice-to-have

  • Professional and friendly interaction
  • Effective communication skills
  • Positive working relationships
  • Service recovery skills

Key Requirements

  • High School Diploma or GED
  • 2 years customer service experience
  • 2 years healthcare registration or insurance verification experience
  • Ability to follow oral instruction, read, and write
  • Basic computer and keyboard skills
  • Telephone etiquette skills
  • General knowledge of office machines

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter