ISS is seeking a Client Success Associate to join its Norman, OK team on a temporary basis, focusing on client inquiry management and issue resolution
Job Summary
ISS is seeking a Client Success Associate to join its Norman, OK team on a temporary basis, focusing on client inquiry management and issue resolution.
Key responsibilities include managing client inquiries, identifying at-risk accounts, assessing reporting needs, and maintaining support channels.
ISS STOXX is committed to building a culture that values diverse skills, perspectives, and experiences, empowering employees for professional and personal growth.
Matching Summary
ISS is seeking a Client Success Associate to join its Norman, OK team on a temporary basis, focusing on client inquiry management and issue resolution.
Skills & Requirements
Must-have
Manage client inquiry and issue resolution
Maintain email support inbox and phone hotline
Assess client reporting needs
Microsoft Office product suite proficiency
Absolute personal and business integrity
Nice-to-have
Proactive attitude and innovative mindset
Client-oriented with strong attention to detail
Adaptable, eager, and efficient problem solvers
Collaborative and empowering work environment
Key Requirements
Bachelor’s degree or within 3 months of graduation
Experience in account management or client service
Proficiency in Microsoft Outlook and SalesForce.com