Guest Services Associate Lead

Marriott Vacations Worldwide

Base: $19.30 hourly; bonus/equity: not specified; ...
Guest check-in and service
Issue resolution and follow-up
Shift flexibility including weekends and holidays
At Marriott Vacations Worldwide, we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment

Job Summary

  • At Marriott Vacations Worldwide, we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
  • As a Lead Guest Services Associate, you will assist in providing Owners and guests with experiences and events to make memorable vacation memories.
  • Competitive pay and comprehensive benefits include medical, dental, vision, 401K, travel discounts, tuition reimbursement, and professional counseling.

Matching Summary

At Marriott Vacations Worldwide, we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.

Salary

Base: $19.30 hourly; Bonus/Equity: Not specified; Benefits: Medical/Dental/Vision/401K, travel discounts, tuition reimbursement

Skills & Requirements

Must-have

  • Guest check-in and service
  • Issue resolution and follow-up
  • Shift flexibility including weekends and holidays
  • Ability to lift/carry/push/pull up to 25lbs
  • Telephone call handling and routing
  • Training new associates

Nice-to-have

  • Professional and prompt guest interaction
  • Team goal contribution
  • Knowledge of property amenities and local areas
  • Supportive and friendly work environment

Key Requirements

  • Available to work various shifts, holidays, and weekends
  • Background and drug screening as per company policy
  • Ability to perform physical tasks including bending, twisting, and standing for extended periods

Work Rights

Not specified

Tailored Resume

Cover Letter