Agent De Réservation

Sofitel Sydney Wentworth

Monaco
On-site
Professional, attentive, and engaging service
Accurate reservation data entry
Maximizing revenue through upselling
The Sofitel Sydney Wentworth is seeking an Agent de Réservation for their luxury hotel in Monaco. The role involves providing exceptional customer service, managing reservations accurately, and maximizing revenue through upselling hotel services

Job Summary

  • The role involves proposing professional, attentive, and engaging service while ensuring the accuracy of reservation data.
  • Key responsibilities include maximizing revenue by upselling rooms and recommending hotel services, and responding quickly to guest inquiries.
  • Benefits include food and transport allowances, company mutual insurance, and discounted rates at the hotel and within the Accor group.

Matching Summary

Match Score: 85

The Sofitel Sydney Wentworth is seeking an Agent de Réservation for their luxury hotel in Monaco. The role involves providing exceptional customer service, managing reservations accurately, and maximizing revenue through upselling hotel services.

Skills & Requirements

Must-have

  • Professional, attentive, and engaging service
  • Accurate reservation data entry
  • Maximizing revenue through upselling
  • Responding to inquiries promptly
  • Fluent French, English, and Italian

Nice-to-have

  • Calm and courteous under pressure
  • Focus on guest needs
  • Team player
  • Responsible and reliable

Key Requirements

  • Luxury hotel reception experience
  • Minimum six months reservations agent experience
  • Proficiency in Microsoft Windows and Opera software
  • Excellent interpersonal and problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter