Técnico De Soporte Bilingüe (presencial En Monterrey-temporal))

DXC

Monterrey, Mexico
On-site
3 to 5 years technology industry experience
Windows os and ms office 365 proficiency
Hardware troubleshooting for laptops and printers
DXC is seeking a Bilingual Support Technician for a temporary on-site role in Monterrey, Mexico. The position involves providing IT support for hardware and software issues, requiring strong communication skills and a background in information technology

Job Summary

  • This role involves providing proactive field support to end users for resolving IT incidents related to software and hardware.
  • The position requires managing preventive and corrective maintenance for systems including laptops, printers, mobile devices, and network nodes.
  • DXC fosters a collaborative environment that prioritizes in-person teamwork while supporting diversity, inclusion, and continuous learning.

Matching Summary

Match Score: 85

DXC is seeking a Bilingual Support Technician for a temporary on-site role in Monterrey, Mexico. The position involves providing IT support for hardware and software issues, requiring strong communication skills and a background in information technology.

Skills & Requirements

Must-have

  • 3 to 5 years technology industry experience
  • Windows OS and MS Office 365 proficiency
  • Hardware troubleshooting for laptops and printers
  • Active communication skills with end users
  • Ticket resolution and inventory management

Nice-to-have

  • Proactive problem prevention monitoring
  • Teamwork in diverse inclusive culture
  • Experience with significant client accounts
  • Handheld device and mobile support skills

Key Requirements

  • Bachelor's degree in Information Technology or related field
  • Minimum 3 to 5 years of relevant technical experience
  • Knowledge of Windows operating systems and MS Office 365
  • Physical presence required in Monterrey location

Work Rights

Not specified

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