Guest Experience - Barceló La Nucía

Barceló Hotel Group

La Nucía, Spain
Customer satisfaction focus
Guest complaint resolution
High-level english proficiency
The company is seeking individuals to join their team and contribute to their history of business success

Job Summary

  • The company is seeking individuals to join their team and contribute to their history of business success.
  • This role involves understanding guest satisfaction levels, analyzing feedback, and resolving issues to ensure a positive stay.
  • Barceló Hotel Group offers opportunities for geographical mobility, career development plans, and extensive training programs.

Matching Summary

The company is seeking individuals to join their team and contribute to their history of business success.

Skills & Requirements

Must-have

  • Customer satisfaction focus
  • Guest complaint resolution
  • High-level English proficiency
  • Operational area involvement

Nice-to-have

  • Proactive problem-solving
  • Positive guest image projection
  • Sales of extra services
  • Flexibility and adaptability

Key Requirements

  • Degree in Tourism or Marketing
  • Specific training in tourist quality
  • Minimum 2 years in customer service
  • Minimum 2 years in quality in the hotel sector
  • High English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter