Healthcare Customer Engagement Specialist

HealtheConnections

Syracuse, NY, US
On-site
Project coordination experience required
Account management background needed
Training and meeting facilitation skills
The role involves providing advisory services and project coordination to maintain positive working relationships with over 1,500 health-related organizations

Job Summary

  • The role involves providing advisory services and project coordination to maintain positive working relationships with over 1,500 health-related organizations.
  • Candidates will drive the adoption of HealtheConnections services by delivering training sessions and developing strong partnerships with customers.
  • This position requires a professional with a background in project coordination and account management to support healthcare customers across New York State.

Matching Summary

The role involves providing advisory services and project coordination to maintain positive working relationships with over 1,500 health-related organizations.

Skills & Requirements

Must-have

  • Project coordination experience required
  • Account management background needed
  • Training and meeting facilitation skills
  • Strong verbal and written communication
  • Healthcare or public health domain knowledge

Nice-to-have

  • Experience with health information exchange systems
  • Background in business development
  • Ability to work occasional evenings/weekends
  • Strategic roadmap planning skills
  • Industry event representation experience

Key Requirements

  • 4-year degree in healthcare, public health, or related field
  • 5+ years of proven job experience in account management or sales
  • Required background in project coordination and training
  • Exceptional interpersonal and organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter